The New EU Digital Strategy which is currently being shaped by the EU will put consumers at the core of i2015, the EU`s action plan for digital economy. In effect, this means creating a consumer-friendly single market for online services.
Relatedly, the new incoming Spanish EU President is also shaping his digital agenda which is rumoured to make the use of VoIP mandatory on mobile handsets. If this does happen, it will no doubt have a significant impact on traditional telecom service providers as well as on principles of net neutrality. i2015 should be delivered in spring 2010 so not long to go now before we can ascertain its detailed contents.